Frequently Asked Questions
Everything you need to know about your Walker Family Goods experience.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our online Returns Portal with your order number and email address to start the process.
What materials do you use for your apparel?
Walker Family Goods focuses on high-quality, sustainable fabrics. Most of our pieces are crafted from organic cotton, recycled polyester, and premium linen blends for durability and comfort.
How should I care for my Walker Family Goods items?
To preserve the life of your garments, we recommend machine washing cold with like colors and laying flat to dry. Specific care instructions can be found on the interior tag of each product.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
Can I change or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.