Returns & Exchanges
At Walker Family Goods, we want you to love every piece you bring home, which is why we offer a 30-day window for returns and exchanges on all unworn items. Each return is handled with care to ensure your family's wardrobe is perfectly suited for your next adventure.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects the returned goods, we will process your refund to your original payment method or issue store credit within 5-7 business days.